SHIPPING & RETURNS
Shipping Policy
At AV Aspen, we understand that sometimes plans change. Our return policy is designed to be simple and hassle-free. If you're not completely satisfied with your rental, you can return the equipment for a full refund within 30 days. We want to ensure that you can rent with confidence, knowing that your satisfaction is our top priority.
Our exchange policy allows you to swap equipment for another item of equal or lesser value within 60 days of your original rental. We're here to make sure you have the right gear for your event, and we're committed to providing you with exceptional service every step of the way.
Return & Exchange Policy
When it comes to shipping, AV Aspen is dedicated to delivering your audio visual equipment with care and efficiency. We offer reliable shipping methods, secure packaging, and transparent costs. Our goal is to build trust with our customers by providing clear and reliable shipping information, so you can have peace of mind when placing your order.
Whether you're hosting a wedding, corporate event, or concert, you can count on us to handle the shipping of your equipment professionally. We take pride in ensuring that your audio visual gear arrives on time and in perfect condition, ready to elevate your event to the next level.